Accessibility

Updated: December 26, 2023


Lost Arrow Ranch is committed to making our website accessible to all users, regardless of their abilities or disabilities. Our goal is to provide an enjoyable and intuitive browsing experience for everyone who visits our site.

Access to any website can be challenging for persons having certain disabilities, and a person’s disability can often be unique. What may work well for one person may cause difficulties for another. Lost Arrow Ranch has and continues to make efforts to accommodate the needs of as many site visitors, customers, and potential customers as is reasonable given our size, resources, and knowledge of users’ needs.

Accessibility on this website

Web Content Accessibility Guidelines (WCAG) 2.1 is the fundamental accessibility framework for the Lost Arrow Ranch website. Using WCAG 2.1 principles, our website applies several methods, features, and policies that can help assure access to our website and the products provided or referred to on our website. There are also various aids available from third-parties which are supported by most browsers. If you are experiencing difficulty with access to our website, even after utilizing any access features within this website and/or any third-party or browser features, we invite you to contact us for further assistance at (916) 204-6783 between the hours of 8:00AM and 8:00PM PST - 7 days a week.

Accessibility features

We have implemented several website accessibility features, including but not necessarily limited to:

  • Text alternatives for non-text content, such as images, audio and video files.

  • Keyboard navigation and compatibility with screen readers.

  • Clear and easy-to-read text formatting with appropriate contrast ratios.

  • A consistent and logical layout and organization of content.

Third-party applications

Our website uses, or may use, other third-party add-ons or “plug-ins” for certain functions, such as Google Maps, social media feeds, etc. These may not work, or may not work the same, for every user and/or every type of disability. Our website uses, or may use, some third-party java scripts that may “appear” to a user or screen reader to lack alt text, links, or form labels. However, we have no control over these scripts and in most cases, these scripts do not lack alt text, links, and/or form labels.

Third-party websites

Our website may have links to third-party websites. A few third-party websites, which may or may not have a link or relation to this website, may have their own accessibility features. A number of links, but not all, to descriptions or information about third-party website features as provided by some of these third-party websites are listed here for your convenience. Lost Arrow Ranch has not reviewed these statements by others and does not render an opinion on the accuracy of these statements.

Video and Audio Content

Our website includes, or plans to include, video and/or audio elements. Each video and/or audio element will either have close captioning or a text-based transcript equivalent located next to the displayed video or audio element.

We are here for you

Moving closer to the WCAG 2.1 goal of providing seamless, accessible, and unhindered use of our website by customers and potential customers depends on the knowledge we have regarding any particular difficulties those using the website might encounter, as well as our available resources and improvements with technology.

Despite our best efforts we may have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some of our website content, features, processes, or policies, may be further improved, so we welcome your feedback or suggestions on how we can further enhance the user experience for everyone.

If you are experiencing difficulties accessing any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We are committed to providing the best possible browsing experience for all users, and appreciate your input in helping us achieve this goal.

You may call us at: (916) 204-6783 between the hours of 8:00AM and 8:00PM PST - 7 days a week. You may also send us an email at any time (24 hours a day, 365 days a year) explaining in as much detail as possible the type of difficulty you had, or may have had, or believe others may have. These emails should be sent to: info@josephsogge.com. We make every effort to respond to accessibility-related emails within 2 business days.

About your privacy

When contacting us by telephone or email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to your name, address, telephone number, or the specific type of disability you may have unless you voluntarily include it in an email you send to us or to our representatives.

Thank you for visiting our website, and we hope you enjoy your browsing experience.